The Township of Puslinch has a number of procedures in place to ensure that the work of Council is conducted appropriately and respectfully, and that members of the general public are easily able to voice their opinions and concerns. The information on this page outlines these procedures. Continue reading to learn more, or click on the sentence that best describes you:
- I want to appear before council to speak about an issue that’s important to me.
- I want to request information about a closed-door meeting.
- I don’t think a Council or Committee Member is behaving appropriately and would like to file a complaint.
- I want to submit a complaint about a municipal program, service, facility or staff member.
Public Input through Delegations
Council welcomes and encourages public input. If you wish to appear before Council you must provide written notice to the Township Clerk via a Delegate Request form, or a written letter.
If submitting a Delegate Request form, it must be completed in full in order to appear before Council. If writing a letter in place of the form, the letter must include your full name, the name of your organization or business (if relevant), address, telephone number, and reason for appearing before Council.
Your form or letter must be received 24 hours before the preparation of the Council agenda. This usually means at least one week before Council meets.
How to provide input as a delegate
Delegates are permitted to speak for 10 minutes, followed by a 10-minute period for clarification. Debate is not permitted at this time.
- Individuals speaking as Delegates are asked to step forward to the podium and state their name.
- All concerns must be directed to Council.
- The appropriate way to address Council is to preface a representative’s surname with Mayor or Councillor.
- Delegates must provide a copy of their speaking notes and any additional information they present for inclusion in the public record.
- Applause and other displays of approval or disapproval during Council are considered inappropriate and are discouraged.
Closed Meeting Investigation
The Township’s Closed Meeting Investigation process is as follows:
A member of the public may submit a request to the Investigator relating to compliance with the Municipal Act and the Township’s procedural by-law for a meeting or part of a meeting that is closed to the public.
A complaint is treated as confidential, unless authorization is given by the complainant to release his or her identity.
A request is initiated through contacting the Closed Meeting Investigator. The Municipal Act provides that a municipality may appoint an investigator. The Closed Meeting Investigator for the Township of Puslinch is,
Municipal Closed Meeting Investigator
99 Edgevalley Road, Unit # 42
London, ON, N5Y 5N1
An inquiry may be submitted by email to John Maddox at firstname.lastname@example.org or by phone during regular office hours at 519-951-0330.
Alternatively, a request can be delivered to the Township Office in a sealed envelope clearly identified as a “Closed Meeting Investigation Request”.
The investigator upon receipt of a request has 30 days to respond.
Township Code of Conduct
The Township’s Code of Conduct was approved by Council on March 7, 2018. The Code of Conduct applies to for Members of Council and Committee Members.
The Code of Conduct for Members of Council includes provisions relating to:
- Appropriate use of office;
- Municipal Property and resources;
- Confidential Information;
- Respectful conduct.
Complaints to the Integrity Commissioner
A complaint can be submitted to the Integrity Commissioner if it is believed that a contravention of the Code of Conduct has occurred. All complaints must be made in writing and signed by an identifiable individual. The identity of the complainant will be protected. The complaint form can be found in the PDF found under Code of Conduct.
Complaints should be mailed, faxed, e-mailed or otherwise delivered to:
Guy Giorno, Fasken law firm, Integrity Commissioner
333 Bay Street, Suite 2400, P.O Box 20
Toronto, Ontario, M5H 2T6
Fax: 416- 364-7813
Municipal Complaint Policy
The Municipal Complaint Policy was approved by Council on November 9, 2016. The policy gives residents an opportunity to submit complaints related to any municipal program, service, facility or staff member. Residents are encouraged to contact the respective Township department with any concerns, and Township staff will attempt to resolve all issues or concerns. Where frontline resolution cannot be achieved, residents should read the below Complaint Policy and fill the Complaint Form.
Complainants will receive receipt and acknowledgment within seven (7) calendar days of submitting their complaint.
Following an internal investigation, complainants will receive a decision within 30 calendar days of receipt of the complaint.
All complaints will be confidential.